Official Policy

Seaworld99 Privacy Policy – Malaysia Personal Data Protection

At SeaWorld99, your privacy is our priority. This policy explains exactly how we collect, use, store, and protect your personal information as a member of our platform.

Last updated: 1 January 2026

Seaworld99's Privacy Commitment

Six core pillars that define our approach to protecting the personal data of every Malaysian member at seaworld99.

Layered Data Encryption

All your personal data at SeaWorld99 is encrypted using 256-bit SSL technology during transfer and AES-256 encryption at rest. This means your information cannot be accessed by unauthorised parties at any time.

Personal Data Controller

You have full control over your personal data at SeaWorld99. You can access, update, download, or request deletion of your data at any time through your account settings or by contacting our support team.

No Sale of Data to Third Parties

SeaWorld99 has never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. Your data is used solely to enhance your experience on our platform.

Malaysia PDPA Compliance

SeaWorld99 fully complies with the Personal Data Protection Act 2010 (PDPA) Malaysia. All our data collection and processing practices are designed in accordance with Malaysian legal requirements to ensure your rights are fully protected.

Immediate Breach Notification

In the event of any security incident involving your data, SeaWorld99 is committed to notifying you within 72 hours of an incident being detected, in line with industry best practices and compliance requirements.

Limited Data Retention

Your personal data at SeaWorld99 is only retained for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Once that period ends, data will be securely deleted or anonymised.

1Introduction

Welcome to the Privacy Policy page SeaWorld99. We understand that personal data privacy is of great importance to every user of our online casino and Sports Betting platform in Malaysia. This document explains in detail how SeaWorld99 ("we", "Company", "Platform") collects, uses, processes, stores, and protects your personal information.

This Privacy Policy applies to all users who access or use the SeaWorld99, including our official website, mobile platform, and all related services. By using our platform, you agree to the collection and use of information as described in this Privacy Policy.

Important Note: This Privacy Policy is governed by the Personal Data Protection Act 2010 (PDPA) of Malaysia. SeaWorld99 operates in full compliance with applicable data protection laws in Malaysia.

If you have any questions or concerns about how we handle your personal data, please contact our Data Protection Officer at support@ seaworld99.net at any time.

2Data We Collect

SeaWorld99 collects various types of personal data from our members to ensure the platform runs smoothly and to deliver the best possible user experience. The following are the categories of data we collect:

Data Category Example Information Requirements
Identity Information Full name, MyKad number, date of birth, gender Mandatory
Contact Information Email address, phone number, Malaysian residential address Mandatory
Financial Information Bank account number, e-wallet details (Touch 'n Go, GrabPay, DuitNow), RM transaction history Mandatory
Platform Usage Data Betting records, games played, session duration, account balance Automatic
Technical Data IP address, device type, operating system, web browser Automatic
Communication Data Live chat records, support emails, complaint feedback Specific circumstances

Sensitive Data

SeaWorld99 may collect certain sensitive information such as identity verification documents (MyKad or passport copies) during the Know Your Customer (KYC) process. This sensitive data is only collected when required for legal compliance and is stored with enhanced security safeguards.

3How We Collect Data

SeaWorld99 collects your personal data through a variety of transparent and lawful methods:

Information You Provide Directly

  • New account registration form at SeaWorld99.
  • Identity verification (KYC) and account verification process.
  • Deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX.
  • Communications with the customer support team SeaWorld99 via live chat, email, or phone.
  • Participation in platform promotions, lucky draws, or surveys.

Automatically Collected Information

  • Server log data when you access the platform SeaWorld99.
  • Device and browser information, including IP address, device type, and operating system.
  • Gaming activity data including all bets, wins, and losses across football, baccarat, slots, jackpot, and Live Casino.
  • Cookies and similar tracking technologies (see Section 7 for more details).

Information From Third Parties

In certain circumstances, SeaWorld99 may receive information about you from trusted third parties such as identity verification service providers, payment providers you use, and fraud prevention agencies. All such information is used solely for the purposes stated in this Privacy Policy.

4Purpose of Data Use

SeaWorld99 uses your personal data only for lawful and transparent purposes. The following are the primary purposes for which your data is used:

  • Account Management — creating and maintaining your account SeaWorld99 you, process your registration, and verify your identity.
  • Transaction Processing — securely and promptly processes MYR deposits and withdrawals via your chosen Malaysian payment method.
  • Service Delivery — gives you access to all games and betting on the platform SeaWorld99 including Malaysia Super League football, EPL, baccarat, slots, and jackpots.
  • Security & Fraud Prevention — detects and prevents fraudulent activity, money laundering, and other security threats.
  • Legal Compliance — fulfils applicable legal and regulatory obligations, including Malaysia's PDPA requirements.
  • Customer Support — responding to inquiries, resolving complaints, and providing technical assistance to members SeaWorld99.
  • Platform Improvement — analysing usage patterns to improve the platform's functionality, design, and overall experience.
  • Marketing Communications — sending promotional information, bonuses, and special offers from SeaWorld99 (subject to your consent).

SeaWorld99 will not use your personal data for any purpose other than those stated above without obtaining your consent first.

5Data Sharing

SeaWorld99 respects your privacy and does not sell your personal data to any third party. However, in certain limited circumstances, we may share your data with the following parties:

Trusted Service Providers

We share necessary data with third-party service providers who help us operate the platform SeaWorld99, including IT infrastructure providers, payment providers (Touch 'n Go, GrabPay, DuitNow, FPX), gaming software providers, and customer support services. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

Legal Requirements

SeaWorld99 may disclose your personal data to Malaysian authorities or regulatory bodies when required by law, court order, or valid legal process. We will endeavour to notify you before any such disclosure unless prohibited by law.

Business Transfer

In the event that SeaWorld99 involved in any merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified in advance and given choices regarding your data in such circumstances.

6Data Security

SeaWorld99 implement comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure.

Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transfers between your browser and our servers SeaWorld99.
  • AES-256 encryption for data stored in our databases.
  • Enterprise-grade firewall and intrusion detection systems monitored 24/7.
  • Two-factor authentication (2FA) is available for all member accounts.
  • Regular penetration testing conducted by independent security experts.
  • Real-time monitoring of suspicious activity using AI-powered systems.

Organisational Measures

Access to members' personal data SeaWorld99 is restricted to staff who require access to carry out their duties only. All staff undergo comprehensive data privacy training and are bound by strict confidentiality agreements.

While we do our best to protect your data, no security system is 100% foolproof. You also play an important role by keeping your login credentials confidential SeaWorld99 you and report any suspicious activity to us promptly.

7Cookies & Tracking Technologies

Platform SeaWorld99 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Cookies are small text files stored on your device when you visit our platform.

Types of Cookies We Use

  • Essential Cookies — required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies — helps us understand how users interact with the platform SeaWorld99 for improvement purposes.
  • Functional Cookies — remembering your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies — collects anonymous statistical data on platform usage to support data-driven decision-making.

You can manage your cookie preferences through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and your experience on the platform. SeaWorld99 you.

8Your Rights

As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by SeaWorld99:

Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request the deletion of your personal data under certain circumstances.
Right to Object
Object to the processing of your data for direct marketing purposes.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Restriction
Request restriction of the processing of your data in certain circumstances.

To exercise any of the above rights, please contact us at support@seaworld99.net. SeaWorld99 will respond to your request within 30 calendar days. For complex cases, this period may be extended to up to 60 days, with prior notification to you.

9Children's Data

Platform SeaWorld99 is intended strictly for individuals aged 18 and above. We do not knowingly collect, use, or store any personal data from individuals under the age of 18.

Should we discover that personal data from a minor has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. If you believe we may hold information from a child, please contact us immediately at support@seaworld99.net.

Parents and guardians who discover that their minor child has accessed the platform SeaWorld99 please contact us immediately so we can take the necessary remedial action.

10Third-Party Links

Platform SeaWorld99 may contain links to third-party websites or services in limited contexts. SeaWorld99 is not responsible for the privacy practices or content of those third-party websites. This Privacy Policy applies solely to the SeaWorld99 only.

We encourage you to read and understand the privacy policy of any third-party website or service you access through links on our platform. Use of third-party services is at your own risk.

11Data Retention

SeaWorld99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required under Malaysian law.

  • Active Account Data — retained for as long as your account remains active at SeaWorld99.
  • Financial Transaction Data — retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering (AMLA) legal requirements.
  • Device Log Data — retained for 12 months for security and technical troubleshooting purposes.
  • Support Communication Data — retained for 3 years for quality control and dispute resolution purposes.
  • Closed Account Data — retained for 5 years after account closure to meet compliance requirements, after which it will be anonymised or deleted.

12Privacy Policy Amendments

SeaWorld99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Whenever we make material changes, we will notify you via:

  • In-platform notification when you log in to your account SeaWorld99 you.
  • Notification emails sent to your registered email address.
  • Update the "Last Updated" date at the top of this page.

Continued use of the platform SeaWorld99 after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of any recent changes.

13Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how SeaWorld99 handles your personal data, please contact us through the following channels:

  • Email: support@seaworld99.net
  • Live Chat: Available 24/7 on the platform SeaWorld99
  • Response Time: We aim to respond to all privacy enquiries within 2 business days.

Your privacy is our priority SeaWorld99. We are committed to addressing every privacy inquiry and complaint seriously, transparently, and within a reasonable timeframe. Your trust is the foundation of our relationship.

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Your Data Is Safe with SeaWorld99

With industry-grade security and full Malaysia PDPA compliance, your privacy is in safe hands. Join over 500,000 Malaysian members who trust SeaWorld99 today.

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