SeaWorld99 Terms & Conditions – Platform Usage Terms for Malaysia

1Acceptance of Terms

Welcome to SeaWorld99, Malaysia's leading online casino and Sports Betting platform. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("User", "Member") and SeaWorld99 ("Company", "Platform", "We").

By accessing, browsing, registering for, or using any part of the SeaWorld99 — including the website, mobile app, and all related services — you confirm that you have read, understood, and agreed to be bound by all Terms & Conditions stated in this document.

This agreement should be read in conjunction with the Privacy Policy and Responsible Gambling Policy SeaWorld99, all of which form part of the overall terms governing the use of this platform.

2Eligibility & Registration

To register and use the services of SeaWorld99, you must meet all of the following criteria:

• Be at least 18 years old on the date of registration.
• Residing in or accessing the platform from a region that does not prohibit participation in online gaming.
• Register using accurate, complete, and up-to-date personal information.
• Have not previously had an account terminated due to fraud or a breach of terms by SeaWorld99.
• Acting on your own behalf and not as a representative of any third party.
• Not suffering from any known problem gambling condition and not currently enrolled in an active self-exclusion programme.

SeaWorld99 reserves the right to request proof of identity at any time to verify your eligibility. Documents that may be requested include a Malaysian identity card (MyKad), passport, and other relevant supporting documents. Failure to provide the requested documents within the stipulated timeframe may result in temporary account suspension.

Each individual is only permitted to hold one account at SeaWorld99. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or IP addresses — are strictly prohibited and will result in the termination of all associated accounts and forfeiture of all balances and bonuses.

3User Account

Upon successful registration, you will have a personal account at SeaWorld99. You are solely responsible for all activities that occur under your account.

Account Security

You are required to keep your username and password confidential at all times. SeaWorld99 recommends using a strong password that includes a combination of uppercase letters, lowercase letters, numbers, and symbols. Never share your login credentials with anyone, including family members or friends.

If you suspect that your account has been accessed without authorisation or that your login credentials have been compromised, please contact our customer support team SeaWorld99 immediately via our 24/7 live chat.

Account Information

You are responsible for ensuring that all information in your account profile is accurate and up to date. Any changes to your personal details must be updated through your account settings or by contacting customer support. SeaWorld99 is not liable for any losses arising from inaccurate or outdated account information.

Inactive Accounts

Accounts showing no login activity or transactions for 12 consecutive months will be classified as inactive. SeaWorld99 reserves the right to impose a monthly administrative fee of RM5 on inactive accounts. You will be notified via your registered email before any charge is applied.

4Deposit & Withdrawal

All financial transactions on the platform SeaWorld99 are processed in Malaysian Ringgit (MYR). We only accept verified and approved payment methods for Malaysian users.

Accepted Deposit Methods

SeaWorld99 accepts deposits via the following Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow (Instant Transfer)
• FPX — Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Public Bank

Withdrawal Terms

The minimum withdrawal amount is RM50 per transaction. To process a withdrawal, your account must have completed the full identity verification (KYC) process. Withdrawals are typically processed within 1–24 hours on business days, subject to routine security checks.

SeaWorld99 reserves the right to suspend or withhold withdrawals while an investigation is conducted if suspicious activity is detected on your account. For security purposes, your first withdrawal will be processed to the same payment method used for your first deposit.

Financial Responsibility

You are solely responsible for all costs associated with your own financial services, including any charges that may be imposed by your e-wallet provider or bank. SeaWorld99 not responsible for any third-party fees associated with your deposits or withdrawals.

5Bonus & Promotions

SeaWorld99 offers a variety of bonuses and promotions from time to time for our Malaysian members, including welcome bonuses, reload bonuses, weekly rebates, cashback, and festive season promotions. All offers are subject to the specific terms and conditions stated alongside each promotion.

Rollover Requirement

All bonuses credited to your account must meet the specified rollover/turnover requirements before the relevant balance can be withdrawn. Rollover requirements vary by bonus type — typically between 5x and 30x the bonus amount received. Please refer to the respective promotions page for exact terms.

Promotional Amendment Rights

SeaWorld99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. The decision of SeaWorld99 in all matters relating to bonuses and promotions is final and binding.

6Game Rules

Platform SeaWorld99 offers a wide range of game categories including Live Casino (baccarat, roulette, blackjack), online slots, Sports Betting (Malaysia Super League, EPL, Champions League, badminton), virtual sports, progressive jackpots, and e-sports. Each game category has specific rules that all members must follow.

Game Fairness

All games at SeaWorld99 uses a Random Number Generator (RNG) that has been certified by accredited independent testing bodies. The outcome of every game is entirely random and cannot be influenced by any party. Our RNG is audited regularly to ensure ongoing fairness.

Sports Betting

For the Sports Betting section, all accepted bets are final once confirmed by the system. SeaWorld99 reserves the right to void or reinstate bets in situations where a technical error, live broadcast disruption, or other exceptional circumstances affect the integrity of the event in question. Odds for football, badminton, and e-sports may change before a bet is confirmed.

Betting Limits

SeaWorld99 sets minimum and maximum betting limits for each game and market. These limits may vary based on game type, VIP membership tier, and current conditions. SeaWorld99 reserves the right to adjust betting limits at any time.

7Responsible Gambling

SeaWorld99 is fully committed to responsible gambling practices. We believe that online gaming should be a source of entertainment only, and never a cause of financial or emotional stress.

Our platform provides the following responsible gambling tools to help members manage their playing habits:

• Deposit Limit — set daily, weekly, or monthly deposit limits.
• Loss Limits — limit the maximum amount you can lose within a set period.
• Play Time Limits — set reminders or limits on your gaming session duration.
• Temporary Break — suspend your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion — revoke platform access for an extended period.

If you feel that your gaming habits have become a problem, we strongly encourage you to contact our support team or reach out to a qualified gambling support organisation. Remember — playing responsibly is a shared commitment.

8Prohibited Conduct

Use of the platform SeaWorld99 is intended for legitimate entertainment purposes only. The following activities are strictly prohibited and may result in immediate action, including permanent account termination:

• Registering more than one account or using another person's identity.
• Using automated software, bots, scripts, or any technology that provides an unfair advantage.
• Colluding with other players to cheat the system or manipulate game outcomes.
• Exploiting technical errors, software bugs, or system vulnerabilities.
• Committing financial fraud, including the use of stolen credit cards or unauthorised payment details.
• Attempting to launder money through the platform SeaWorld99.
• Intimidating, harassing, or threatening staff or other members.
• Spreading false information about SeaWorld99 on public platforms.

9Intellectual Property

All content, designs, graphics, logos, brand names, software, databases, and other elements found on the platform SeaWorld99 is the exclusive property of SeaWorld99 or its licensors and is protected under applicable intellectual property laws.

You are not permitted to copy, redistribute, modify, republish, publicly display, or exploit any part of the platform's content SeaWorld99 for commercial purposes without prior written consent from SeaWorld99.

Use of the trademarks, logos, or name of SeaWorld99 without prior written consent is strictly prohibited and may result in legal action.

10Account Suspension & Termination

SeaWorld99 reserves the right to suspend or terminate any member's account at any time, with or without prior notice, for reasons including but not limited to:

• Violation of any part of these Terms & Conditions.
• Suspected fraudulent activity or money laundering.
• Providing false information during registration or the KYC process.
• Requests from law enforcement authorities or regulatory bodies.
• Conduct that is harmful to other members or staff SeaWorld99.

You may also request to close your own account at any time by contacting our customer support team SeaWorld99. Account closure requests will be processed within 3–5 business days, subject to the settlement of all pending transactions. Any eligible balance will be returned to you once all reviews have been completed.

11Limitation of Liability

Platform SeaWorld99 is provided "as is" without any express or implied warranties. SeaWorld99 does not guarantee that the platform will be available at all times without interruption, free from technical errors, or that all content will be accurate at every moment.

To the extent permitted under Malaysian law, SeaWorld99 shall not be liable for:

• Any direct or indirect losses arising from the use of, or inability to use, the platform.
• Loss of profits, data, or business opportunities.
• Technical disruptions, cyberattacks, or system failures beyond our reasonable control.
• Actions or omissions by third parties, including payment providers and game providers.

Under no circumstances shall the total liability of SeaWorld99 to you for any claims arising from the use of this platform shall not exceed the total net deposits you made in the 30 days preceding the claim.

12Amendments & Applicable Law

SeaWorld99 reserves the right to amend, update, or replace these Terms & Conditions at any time at our sole discretion. All amendments take effect immediately upon being posted on this platform.

You are responsible for reviewing these Terms & Conditions periodically. Continued use of the SeaWorld99 following any amendment coming into effect will be deemed as your acceptance of the revised terms.

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with this Agreement shall first be resolved through negotiation. Should negotiation fail, the parties agree to refer the matter to binding arbitration.

This Terms & Conditions document is in Bahasa Melayu. In the event of any inconsistency between any other language version and this Bahasa Melayu version, the Bahasa Melayu version shall prevail.